Customer Service

Shipping

Our offices are located worldwide, offer fast-expedited shipping with a tracking number. As a result, we make sure you get satisfied with fast delivery. If you have any questions on our products, do not hesitate to contact us, we will respond very quickly. Moreover, we will send you more information and pictures of the products if needed.

Guarantee

Durable and lasting for long time if given good protected. Anybody can handle these instruments with ease.

Each pair of our products goes through a series of steps to ensure the final result is nothing but perfection. So we check the inside and outside of instruments to make sure the quality is perfect.

We guarantee that the products you receive are consistent with the ones we describe and the pictures. Otherwise, 100% Money Refund!

Return

If you are not happy or changed your mind, we do exchange or refunds. So you can return the instrument within 14 days. Then make sure the instrument comes back in brand new condition.

Maintenance and caring

Scissors Maintenance Instructions:

Please keep your scissors maintained with oil and wipe the blades with a skin of chamois after every haircut. Also, a small bottle of oil is offered. The quality of our Hair Scissors is important for us so we‘ll give you the best service possible.

Some maintenance instructions are following:

1. Please do not cut the air.

2. High quality steel, high sharpness, when you use the scissors, you must pay attention to safety.

3. Please keep it clean after using, can lubricated if necessary.

4. Please be careful with the scissors, do not drop from high level, this will destroy marginal adaptation of the scissors.

5. Don’t use them to cut metal objects. The scissors can only be used for hair trimming; otherwise, it will shorten the life of using.